Reports & certificates
A collection receipt at handover, then a final report and certificate once every line has a recorded outcome. Certificates can be verified online by ID.
WHAT IT COVERS
- Line‑by‑line outcomes
- Download as PDF from the portal
- Public verification page
Where this fits
Every collection moves through the same four stages, visible in your portal and your records.
- Requested — Written terms: we pay, no charge, or a service fee.
- Collection arranged — A collection receipt at handover, with any differences noted.
- Processing — Progress as lines are resolved. Pending items are shown as pending.
- Report ready — Final report and certificate, line by line.
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